Friday, December 28, 2007

Amazon price guarantee

I did not know this until today so I'm sharing it with you.

Amazon has a 30-day post-order pricing guarantee:

"Post-Order Price Guarantee's prices for released items will change from time to time based on a variety of factors. If's price for an already-released item decreases within 30 days after we ship the item to you, we'll be glad to refund the difference in price if you contact us. Please click one of the buttons on the right, and be sure to have your order number handy so we can assist you.

This Post-Order Price Guarantee is subject to the following restrictions:
  • Applies only to products that have already been released. Products that have not yet been released but that are available for pre-order from are not covered by this guarantee, but do benefit from our Pre-Order Price Protection program (see section above).

  • Applies only to items sold by, and not to items (or prices) offered by other sellers on our site.

  • Item prices that are affected by a promotion such as "Buy one, get one free" are not eligible.

  • The price of an item after rebate is not considered to be the price. "

EDIT: Follow-up!

I checked my last order and found something that went down in price! I emailed customer service, and within a half hour I had received an email telling me my account was being credited:

"Hello from

The discounts we offer for items sold by can vary from time to time. I've checked your order and found that we now offer a greater discount on this item than at the time you placed your order.

Since your purchase shipped within the past 30 days, I've requested a refund of $3.64 to your credit card. This amount reflects the difference between the price you were charged for the item and the current price offered by This refund should be processed in the next few days and will appear as a credit on your next billing statement."


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